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Export Import Specialist

Surabaya
Full-time
Fixed-term

Role description

Export Import Specialist is responsible for managing end-to-end international shipment activities, ensuring compliance with customs regulations, and coordinating with internal and external stakeholders to ensure timely, cost-effective, and compliant export–import operations.

Your Mission

  • End-to-End Shipment Management
    Manage the complete export and import shipment process, from planning, booking, customs clearance, to final delivery.

  • Global Stakeholder Coordination
    Coordinate with overseas suppliers, freight forwarders, shipping agents, and customs brokers to ensure smooth shipment execution.

  • Shipping Documentation Control
    Prepare, review, and ensure accuracy of all export–import documents, including related documents, and PIB/PEB declarations.

  • Regulatory & Customs Compliance
    Ensure all shipments comply with customs regulations, HS Codes, Incoterms, and import restrictions (LARTAS).

  • Shipment Monitoring & Risk Mitigation
    Monitor shipment timelines (ETD/ETA) and proactively identify and resolve potential delays or issues.

  • Problem Resolution
    Handle shipment challenges such as documentation discrepancies, customs holds, delivery delays, or regulatory issues.

  • Logistics Cost Optimization
    Monitor, control, and optimize international logistics costs including freight charges, duties, and taxes.

  • Internal Cross-Functional Collaboration
    Coordinate with internal teams such as Procurement, Warehouse, Finance, and Quality Assurance to ensure alignment and operational efficiency.

  • Data Reporting & Documentation Management
    Maintain complete, accurate, and well-organized records of export–import activities and prepare reports using Microsoft Excel.

Minimum Qualifications

  • Bachelor’s degree in Logistics, Supply Chain Management, Business, International Trade, or a related field.

  • Minimum 2 years of experience in export–import, international logistics, or customs clearance
    (Fresh graduates may be considered for internship/magang positions).

  • Fluent in English, both written and spoken.

  • Proficient in Microsoft Excel (formulas, data processing, reporting).

  • Detail-oriented, well-organized, with good communication and problem-solving skills.

Preferred Qualifications

  • Good understanding of export–import procedures, customs clearance, HS Codes, Incoterms, and trade regulations.

  • Experience handling export–import documentation (Commercial Invoice, Packing List, BL, COO, PIB/PEB).

  • Able to work independently and coordinate with multiple internal and external stakeholders.

About us

Hertz Flavors is an internationally oriented, globally leading, medium-sized company in the chemical industry, specialized in the development and production of flavors. For over 65 years, we have been developing customized product solutions in collaboration with our customers from our location near Hamburg. As an expanding and agile company with a highly motivated team, we are continuously growing and looking for new team members.